Presales & SE Leadership — Most Recently Sr. Manager, Solution Consulting at ServiceNow

eric@ericschwartz.name  ·  linkedin.com/in/emschwartz  ·  NYC Metro Area

Summary

20+ years at the frontier of enterprise technology — storage, PCIe flash, virtualization-native storage, SaaS workflow automation, and now AI. Most recently Sr. Manager, Solution Consulting at ServiceNow (2017–2026, 8+ years), leading a first-line presales/SC team of 6 (Mid-Atlantic/South Atlantic), core AI Experience Solution Consultants across the full ServiceNow AI platform. Built GTM motions, partner programs, and SC teams from scratch at multiple companies. $400M+ influenced revenue, 100% Employee Voice Survey, 90-110% attainment every year.

Open to second-line leadership (Director of Presales, VP of Solutions Engineering, Head of Presales), first-line Director/Manager team-lead roles, and Partner Strategy/Alliances or Forward Deployed Engineering leadership — first-line, second-line, or startup.

Headline Proof Points

Experience

Sr. Manager, Solution Consulting — ServiceNow 10/2017 – 2026
Sr. Sales Engineer, First SE in Northeast US — Vexata 12/2016 – 8/2017
Director, Sales Engineering, Northeast US — Tintri 12/2015 – 12/2016
Sr. Manager, Sales Engineering, North America — SanDisk / Fusion-io 6/2011 – 12/2015
Lead Storage Systems Engineer, Sole Pre-Sales Engineer — Dataram Corp. 8/2009 – 6/2011
Implementation Specialist — EMC Corp. 6/2006 – 8/2009
Network Field Engineer — Dental Systems Solutions 2/2005 – 2/2006
Field Tech to Chief Technical Advisor — RS Technical Services (family IT VAR) 1997 – 2015

That's the timeline — for the details behind each role, ask cvAI on the home page, check LinkedIn, or reach out directly for a full résumé.

Education & Certifications